Instagram has been one of the most used social media platforms for a long time. And the features are improving every day. A few years ago, you could only post photos and short videos, but now you can share stories, reels, IGTV, and even save an edited version of it to your device.
You can easily access this permission through your device settings. However, many people are unable to save their media such as boomerang and filtered photos/videos.
The reason for this remains unproven, but we’ve found some fixes that might work for you. So stay tuned to the end of this guide.
Instagram save failed because there is no photo access.
Instagram may not save the photos and videos you choose to upload to Stories. Users reported that they were unable to save their Instagram Stories photos, videos, boomerangs, etc. Every time they try, Instagram sends a message saying Instagram can’t save, no photo access.
Most of the time, you will get the error message “Instagram could not save, cannot access photos” because you do not allow the app to access the photos. Other reasons you might encounter this type of issue are using outdated app versions, not having enough device memory, or some temporary glitch in the system that will eventually go away on its own.
Also, it can be due to poor internet connection or system failure. In this case, please wait a few hours or a day or report the issue to Instagram. You can also try publishing the story first and saving it instead of the other way around.
If the video you’re trying to save contains Instagram music, it won’t be saved anyway. This is because the music is only copyrighted to Instagram. You can also post the same video on other sites if you save it on your device. To bypass this security, you need to install a third-party application.
To learn more about how to fix Instagram won’t save, can’t access photos, skip to the next section where we’ll dive into the fix.
How to Fix Unsaved Instagram No Photos Access.
Just like there is no single reason for the “Instagram can’t save, can’t access photos” error, there is no immediate solution. We’ve listed various fixes below. You can try a few until you find what works for you.
So let’s get started!
1. Check your internet connection.
Sometimes when you try to save an image or video from an Instagram story, the loading icon stays on and your screen doesn’t move past it. After a few minutes, the application will show a “cannot save” error.
Your first guess should be that the problem is with your network. So you need to check the connection or reboot. To check the Internet speed on your iphone, you’ll need to download a third-party app, such as Ookla’s Speedtest. For android, you can enable the network speed feature to display the internet speed in the status bar.
This is how it’s done:
- First, go to the Settings app on your device.
- Then tap on the notification and status bar.
- Now turn on the real-time internet speed switch.
Your internet speed is now displayed at the top of the notification shade. If you notice slow speeds, try turning Wi-Fi off and on on your device to see if that fixes the problem.
Follow these steps:
- First, open the Settings app on your device.
- Now go to Wi-Fi or Cellular depending on your connection type.
- Then turn off the switch for Wi-Fi or cellular data.
- Wait a few minutes, then turn it back on.
After that, restart the Instagram app and try to save your media.
2. Check the app permissions.
Next, you should check the Instagram permissions in the device settings. This error usually occurs for two main reasons; either you haven’t given Instagram specific permissions, or your phone doesn’t have enough free space.
So, to fix this, you need to allow Instagram to access all photos. To do this, follow these steps:
- First go to your device settings.
- Then scroll down to Instagram and tap it.
- Now click on the photo.
- Finally, make sure you have all photos selected.
If it wasn’t selected before, you should now be free to save Instagram media to your camera roll. However, if it is already checked, you may want to try the other fixes mentioned below.
3. Check your Instagram account settings.
If you can’t save photos and videos from stories, there is a feature that automatically saves all story posts to your device. You can activate it through your account settings.
To do this, follow these steps:
- First, launch the Instagram app.
- Then go to your profile tab.
- Now tap the hamburger menu icon in the upper right corner of the screen and select Settings.
- From there, go to Privacy
- Next, tap on Story.
- Finally, scroll down and under Save, tap the toggle for Save Stories to Camera Roll to enable the feature.
After that, every time you share something from your story, it’s automatically saved to your phone’s camera roll. However, if nothing is saved, the device may be running out of memory. In this case, delete unnecessary apps and data to free up storage space.
4. Update the Instagram app.
Just like a poor connection can prevent media from saving to your phone’s gallery, so can a system error. Most of the time, they will be fixed when a new update is released. For this reason, it is recommended to keep Instagram up-to-date at all times.
Here’s what you need to do:
- First, head to the App Store on iphone and the Play Store on android.
- Now type Instagram in the search bar.
- If an update is available, Instagram will show an “Update” button instead of “On.” click it.
Launch the app and try saving the photo/video again after the update is complete.
5. After publishing the story, save it.
A quick trick you can try is to post the photo or video you just took or edited to your Instagram Story, then save it. This usually applies to Unable to save errors due to an unknown system error.
What this does:
- Start by posting a story by clicking on your story below. Alternatively, you can click the forward arrow icon, select your story, and click Share.
- Once published, view your story by clicking on it.
- Now click More in the bottom right corner.
- Finally, from the pop-up options, click Save.
Keep in mind that this method won’t work if you haven’t actually given Instagram access to your gallery.
6. Use of third-party applications.
Instagram offers a music library with all copyright-free songs, but only on the platform. So if you try to save a video with playing music from your library, it won’t save directly to your gallery.
However, you can download Stories with Instagram Music using indirect methods such as third-party apps. One such popular app on the App Store is Storysaver.net. Now you can save stories without getting the “Cannot save” error.
7. Report The Problem.
If all other solutions fail to fix Instagram not saving, not accessing photos, your last resort is to report it to the Instagram Support Center. This method is generally time-consuming and requires waiting for team members to reply.
Here are the steps you need to follow:
- Go to Instagram and go to your profile tab.
- Then tap the hamburger menu icon and select Settings.
- Go there for help.
- Then click Report a problem.
- Now clicking on something in the popup options doesn’t work.
- Finally, explain the problem in the given fields, attach a screenshot if needed, and hit submit.
Now wait for the support team to resolve the issue for you.
Frequently Asked Questions (Frequently Asked Questions):
Why won’t Instagram let me save pictures?
If Instagram isn’t saving the media you post to Feed, it’s probably because you don’t have the “Save Original Photo” feature turned on. To do this, go to your Instagram profile > Settings > Originals > Enable saving originals.
2. How to store Instagram stories on your phone?
You can save your current Instagram story for 24 hours by tapping More and selecting Save. If the story is archived, go to your profile > hamburger menu > archive. Then select the story you want to save, click More and select Save.
Wrapping Up: Couldn’t Save Instagram Doesn’t Have Photo Access
In conclusion, Instagram photos, videos, and boomerangs can only be saved from Stories if you give the app permission to access your device photos. If it still doesn’t work, it may be because the Story contains Instagram music, your phone’s storage space is low, your internet connection is poor, etc.
To fix this, you can use any of the fixes mentioned in this guide. For more questions, go to the comments section below. We are here to help.