Common dote app issues and troubleshooting steps
Black/white screen (black screen) when opening dote?
This is one of the most common problems in the android operating system. Usually, when you open an app, you see a black screen for a few seconds, then the app crashes, with or without an error message. There are few solutions to this problem.
In most cases, this may be a temporary charging issue. All you have to do is press the recent apps menu on your phone (usually the first left button). Then close the application with this problem. Now open the app again. It works fine.
Try a hard reboot in your android phone. Press and hold the Home and Power buttons simultaneously for up to 10 seconds. Then release the button and hold the Power button until the screen turns on. Now you can try opening the app and it might work fine.
If none of the above methods work, you can wait for your phone to run out of battery and automatically shut down. After that, charge it up and press the power button. It works after.
If that doesn’t fix the problem, you may need to uninstall and reinstall the app. android usually restores all settings after you reinstall the app and log in. You can see if it gets fixed.
Even in rare cases, the reinstallation steps didn’t work. In this case, try installing an older version of the app. very lucky!
My dote app doesn’t load or doesn’t work properly (loading errors/server errors/connection errors/screen freezes/ping issues).
In some cases, it may cause loading issues with mobile applications.
The Dote app server may be down, causing loading issues. Please try again in a few minutes.
Your WiFi/mobile data connection is not working. Please check your data connection.
Too many users are using the app at the same time. Please try again in a few minutes.
I’m having trouble signing in with Dote or my account.
If you experience login or account issues, please review the steps below.
The dote server may be down, which is causing login/account issues. Please try logging in again in a few minutes.
Your WiFi/mobile data connection is not working properly. Please check your data connection.
You may be trying to use incorrect credentials. Please confirm that the information you entered is correct.
If you log in using a third-party social network, such as B. Facebook, Twitter, Google, etc., check that the service is working by visiting their official website.
Your account may be suspended or disabled due to activity. Please read the error message.
I’m having trouble installing the Dote app.
Check the connectivity of your WiFi/Internet connection.
Please check your mobile storage space. The application cannot be installed if there is not enough space on your hard drive.
Make sure the app you’re installing supports your version of android.
My Dote app is not updating properly on my phone.
Please check your WiFi/mobile data connection and make sure it is working properly. It may have turned off and prevented you from updating the Dote app.
Make sure your phone has enough space to download the update. It may block app updates if you don’t have enough storage space.
Problem loading audio/video with dote.
If you’re having audio problems, check your phone’s volume. Try using headphones to determine if the problem is with your speakers or the app.
If you are having trouble loading the video, please check your internet speed and WiFi connection.
dote app notifications not working properly.
Go to your app->dote->notifications and check if notifications are enabled. If it is not activated, activate it.
If you don’t get any notification sounds, again make sure you haven’t accidentally muted the app notification sounds.
I deposit money in dot. But I don’t see it increasing my balance.
It may take some time for the app company/developer to process the payment and publish it to your account. Please wait 24-48 hours and check if the amount is credited to your account. If not, please contact the development company using the contact details below.
I won in Dote, how do I withdraw funds to my bank/Paypal?
You can go to your account menu and after reaching the withdrawal threshold you will usually see a withdrawal option. You can use this feature to initiate a withdrawal request.
I withdraw money from dote but it doesn’t show up in my account/Paypal. How to verify?
You can log into your PayPal and see if the money has been credited. If you don’t see the transaction, you can open the app and check the status of the withdrawal. If you see that the withdrawal has been processed successfully, but your bank/paypal account has not received the withdrawal, please contact the app developer/support.