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is the hopper app legit for hotels

Hopper Review: Can This Travel App Really Save Money on Hotels, Airfare, and Car Rentals?

The high prices of hotels, flights, and other transportation can put travelers off when planning a trip. Fortunately, there are many apps on the market that can help you find amazing deals.

Hopper is one of those travel deals apps. Hopper notifies users of super low prices on hotels, flights, and rental cars. With many of these offers, users can save up to 40% on travel costs. To help you decide if this app is right for you, we’ve created this in-depth Hopper review.

The team at Wanderlog is always working hard to try the best travel apps out there, so we’re excited to download and try Hopper! Wanderlog helps users organize their bookings and reservations, and plan detailed itineraries. Our goal is to make travel easy for everyone, so we’re always interested in trying other apps that promise the same thing.

Want to save up to 40% on airfare and hotels? Then you should definitely keep reading this travel app review from Hopper!

What are hops?

Hopper is an app that helps users find the best deals on flights and hotels. The app predicts when flight and hotel prices will rise or fall with 95% accuracy, allowing you to book the lowest prices. Algorithms and artificial intelligence programming are used for this.

This means you can enter the destination and date (if any) you want to travel to. Hopper will then notify you when the best predicted price is available. If you are interested in airfare or hotel prices, you can book directly in the app.

The app seems to be very popular, with over 60 million downloads. Hopper has also caught the attention of many investors, raising more than $590 million to date. Well-known investors include Goldman Sachs and WestCap Group.

Who owns Hopper?

Hopper was founded and owned by CEO Frederic Lalonde. The North American businessman, who founded other startups, previously worked at Expedia.

Does Hopper have an app?

While researching this Hopper review, we found that there is an app for iOS and android. You can also search for hotel deals on hopper.com. Flight deals are exclusive to the app and cannot be searched in the browser.

Is the Hopper app free?

If the app sounds appealing, you might be wondering, “Does Hopper charge?” The answer is no, the app is 100% free to use. Hopper also does not serve any in-app ads.

How does Hopper make money?

Hopper makes money through a commission model. When you book a flight or hotel through the app, the airline or hotel gives Hopper a small percentage of sales.

Does Hopper have hidden fees?

After reviewing the terms and conditions of this Hopper app review, we found that Hopper has no hidden fees. You only pay the quoted flight or hotel price when booking.

However, a $5 tip is automatically added to every booking. This tip is optional, so be sure to unsubscribe before booking your flight or hotel if you don’t want to add it.

How does Hopper work?

While using the app in this Hopper review, we found it very easy to use Hopper. The steps below describe how to use Hopper to find cheap flights, hotels, and car rentals.

Hopper flights

  1. If you have an account, open the app and log in.

2. Click the flight button.

3. Enter the following flight information:

  • Number of passengers
  • Departure airport
  • Arrive at the airport
  • Outbound or return flight

4. Displays the calendar for the coming year. Each date is color-coded as follows:

  • Green: lowest tariff
  • Orange: Medium tariff
  • Red: maximum tariff

If you haven’t set a travel date, this feature will show you the cheapest flight time.

5. If necessary, select your departure and return dates.

6. Displays the current lowest price for this flight. The app will tell you whether the price will fall or rise in the future.

If the price is going to go up, you will be informed that the price shown is probably the lowest price you will get and you can book.

If the app says prices will drop in the future, you can wait and “watch” the flight. In this case, you will be notified every time the fare falls below the displayed price. You can book your flight in the app if you’ve been told the fare is right for you.

7. You can choose to pay a deposit for a “price freeze”. The currently displayed tariff can then be booked for the next 20 days, even if the ticket price increases during this period. Your deposit is for the flight, and if the price drops within 20 days, you pay the lower price. If you do not book within 20 days, your deposit will be forfeited.

When you find the flight you want to take, you can easily book it in the app. At this point you can choose the fare type, the number of checked bags, and add other important flight information.

Hopper Hotels 

  1. If you have an account, open the app and log in.
  2. Click the Hotel button.
  3. Enter the destination where you want the hotel and the number of people staying in the hotel.
  4. If necessary, set up filters, which may include:
  • minimum and maximum price
  • star rating
  • User ratings
  • Amenities Required: This includes whether the hotel has a gym, swimming pool or whether pets are allowed, among many others

5. Displays the calendar for the coming year. Each date is color-coded according to the nightly price as follows:

  • Green: lowest rate
  • Orange: Medium tariff
  • Red: highest rate

If you haven’t pre-selected your stay date, this feature will highlight the best time to stay in your chosen destination.

6. Choose your arrival and departure dates.7. Hotels that match your criteria will be shown with their nightly rates. A map is also displayed to provide more information on where each hotel is located.
8.If you see a hotel that interests you, you can click on it for more information. This includes guest reviews, available rooms and hotel amenities. Hopper will also tell you whether to wait (with the “Wait” icon) or book now (with the “Buy” icon) to make your reservation.
9.As with flights, you can freeze the displayed price of a hotel for a fee. If the price goes up, you will pay the frozen price. If the price drops, you can book at a lower price. If you do not book, the deposit will be forfeited.

When you find the hotel you want to book, you can do it easily in the app.

hopper CARS

  1. Log in to the Hopper app.
  2. Select “Car”
  3. Enter the location where you want to pick up your car.
  4. If necessary, select another drop-off location.
  5. Select the rental car pick-up and drop-off dates.
  6. Enter the pickup time and the age of the driver.
  7. Car rental results that match your search criteria will be displayed.
  8. When you find a car to rent, you can book a car through the app. A deposit may be required up front, but you will pay most of the rent when you pick up the car.
  9. If you like the price shown but don’t want to commit yourself, you can freeze the price and charge a small fee.

What are Hopper’s strengths?

100% free to use
Hoppers are always free! We did not encounter any hidden charges while using the app for this Hopper review. You can’t pay for memberships that offer better prices or more flight and hotel deals.

Of course, you have to pay for every hotel, rental car or flight you book through the app. A $5 tip is automatically added when paying through the app, but it’s optional and can be easily removed.

While the app is always free to use, you can pay some extra. These include price freezes and payment travel refund protection.

Save time looking for the best deals

With Hopper, you simply enter your travel dates and any other relevant filters and the best deals will be shown. Hopper displays flights from all airlines, cars from multiple rental locations, and a selection of hotels. It effectively compares prices without requiring you to look at each provider individually.

Save 40% on flights and hotels

One of the great things about the Hopper app is that it saves you money. Users can expect to save up to 40% on airfare and hotels. You also get a discount if you rent a car.

Ability to freeze prices

If you’re not ready to pre-order the plethora of items you can find at Hopper, no problem! The app allows you to freeze prices for a small fee. This gives you 20 days to decide if you want to take advantage of the discounted price you find.

Even if the price of the flight, hotel or car you are interested in increases, you will still be charged the frozen price. If prices fall, you will benefit from lower interest rates. When you book a frozen program, your initial fee will be included as part of your payment for this service, effectively allowing you to freeze your initial rate.

What are the disadvantages of Hopper?

You can only book transportation through the app

While you can book hotels on Hopper’s website, you can only book flights or rental cars through the app. While this won’t be a problem for most people, those who prefer to book in their browser may not find Hopper attractive.

You must make any changes to your booking through Hopper

After purchasing a flight, hotel or rental car on Hopper, you can only make adjustments through Hopper. For example, if you want to change your flight, you must contact Hopper, not the airline directly. This was frustrating for users, especially since Hopper didn’t always respond quickly to customer service requests (see below).

Some users have issues with bookings and customer service

Looking at Hopper’s ratings and reviews, users appear to be having issues with customer service and bookings. The main booking issues are related to cancellations and the use of incorrect information.

Hopper users who left reviews on Trustpilot found it difficult to get in touch with a customer service representative. Others were unable to cancel their bookings even after paying for Travel Refund Protection and found incorrect information was added to their bookings.

Is the Hopper app trustworthy?

Hopper has been in business since 2009 and is an accredited company with millions of satisfied customers. Trust this travel app to easily connect you with other companies like airlines, hotels and car rental companies. However, some users find it challenging to cancel and adjust bookings.

Is the jump worth it?

So, is it worth using the Hopper app to save on flights, hotels, and car rentals? After using the app and looking at customer feedback on this Hopper review, the answer to this question is mixed.

Hopper has a 3.4/5 star on Trustpilot. These ratings are mainly divided into five-star excellent ratings and one-star poor ratings. Unfortunately, more than half of the reviews (52%) were rated as poor.

Positive reviewers rejoice:

  • slashed prices
  • easy to use app
  • Helpful customer service team

Although Hopper has many happy customers, many negative reviewers noted:

  • Difficulty contacting customer service
  • There was a problem making the change posting
  • Added incorrect details to bookings and reservations

Since the app is free to use, there doesn’t seem to be much to lose by giving it a try. However, users are having issues changing their bookings through Hopper.

So it’s worth checking out Hopper’s low prices and then booking directly with the airline, hotel or car rental company (if they have the price you want). Most users have a good experience when choosing to book with Hopper, especially if they don’t need to change their booking.

Ready to plan an amazing trip?

Have you found the perfect flight, hotel or car rental with Hopper and now need to plan your trip? Then be sure to download the free Wanderlog app! Our easy-to-use app will help you organize your flight and accommodation information and plan an amazing multi-day itinerary.

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